Terms of service

Welcome to HR4Training, HRV4Training Pro and HRV4Training Coach. By using, registering for, or accessing HRV4Training, HRV4Training Pro, HRV4Training Coach, or any of our associated mobile applications for Apple or Android or Web applications and sites (collectively, the "Service”)  you agree to be legally bound by these Terms of Service (the "Terms").

We reserve the right to alter, modify, or replace the Terms at any time. Your continued use of the Service following notification of any changes to these the Terms shall constitute acceptance of the revised Terms. The Terms were last updated March 14, 2018.

1.      No Medical or Health Advice
(a) The Service is not intended to diagnose, treat, cure, or prevent any disease, illness, or health problem. The Service is not intended to provide health or medical related advice. If you (i) have any medical condition, (ii) are taking any medication, (iii) are pregnant, or (iv) have chest pain, joint pain, or shortness of breath, you agree to consult a physician before using the Service. If you experience any discomfort when using the Service, you agree to immediately discontinue use and consult a physician. 

(b) If you experience a medical emergency you should immediately discontinue use of the Service and call for emergency medical assistance. We shall in no way be responsible for any medical or health problems that may result from using the Service, interacting with other users, or relying on advice or information made available through the Service. You agree to use the Service at your own sole risk.

2.      License
  1. Subject to your compliance with the Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and utilize the Service. In order to activate your license, you must register for a user account with the Service (an "Account"). Your license and your Account may be terminated at any time without notice for any breach of this Agreement.
(a)  By registering for an account, you agree to the following:                       
  1. You are at least 18 years of age, or between 16 and 17 years of age with parental consent to use the Service;                     
  2. All information you submit to or share with the Service will at all times be truthful, accurate, and complete;                   
  3. You will not use the Service to share any uploads, information, messages, or other data (collectively, "User Content") that are illegal, defamatory, inappropriate, or abusive to other users;                    
  4. You will not misuse or misrepresent the ownership of intellectual property, including, but not limited to, copyrights, trademarks or patents;                      
  5. You will not disrupt, or attempt to disrupt, the Service's security, connectivity, data, or accessibility; and                    
  6. You will not make, or facilitate any third party in making, fraudulent purchases.​
(b)  We may refuse to offer the Service to anyone at any time.
  1. You may elect to purchase certain services, subscriptions, or application enhancements through the Service (each an "In App Purchase"). When you make an In App Purchase, you are doing so through Apple iTunes service and you are agreeing to Apple’s iTunes’ Terms and Conditions.
3.      Intellectual Property
  1. We and our licensors own the rights to all intellectual property found throughout the Service, including copyrights, trademarks, and patents. No license, assignment, or sale of such intellectual property has been made to you. We reserve all rights to the intellectual property on the Service.

4.      HRV4Training Pro and HRV4Training Coach
  1. You may create a special Account to participate in HRV4Training Pro or HRV4Training Coach (the "Coach Account” or the “Pro Account"). As a user with a Coach or Pro Account, you may request the other users with Accounts select you as their coach. You may receive analytical data and metrics from users who have selected you as their coach.
  2. Coach and Pro Accounts are subject to a subscription charge which may be purchased through the Apple or Android store (the "Coach Subscription”) or Stripe via a Web application or site. Coach and Pro Subscriptions will not automatically renew and users with Coach or Pro Accounts are required to manually renew Coach or Pro Subscriptions of they wish to retain access to the Service.
  3. You acknowledge that if your Coach or Pro Subscription ends without being renewed, all data in your account, including data received from other users, may be lost.
  4. If you have an Account and enable a user with a Coach Account to act as your coach, you agree that such Coach Account user will be given access to your personal data and information you entered in the app.

5.      User Content
  1. The Service may, through use of your phone or a peripheral device, collect health and personal data about you ("User Content"). User Content shall also include any information, photographs, videos, or other data uploaded to the Service in any way. You are solely responsible for your User Content.
  2. Your User Content is used in the Service, to provide you with features and insights based on such data (for example, fitness estimates based on age).
  3. You have access to your User Content via the Service and can export your data anytime through the Service using the export function (‘individual access request').
  4. You may ask us to delete all your User Content from the Service (‘right to erasure'). 
  5. You should backup your User Content to guard against loss. We shall in no way be responsible for any loss of User Content or other data.
  6. Your User Content might be anonymized and used for research purposes. 
  7. Your data is not shared, distributed, used by or sold to third party unless you explicitly authorize transferring data to a third party service within the app (for example if you authorize sending your data to TrainingPeaks or other service). 

6.      Third Party Information
  1. The Service may contain links to third party websites or applications. Additionally, users may provide you with links to third party websites or applications. We have no control over the content of these third party links and you agree to visit or access these links at your own risk. Please use caution when accessing any link unaffiliated with the Service.

7.      LIMITATION OF WARRANTIES AND DAMAGES
  1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON "AS-IS," "WHERE-IS" AND "AS AVAILABLE" BASIS WITH ALL FAULTS AND WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE (AND OUR SUPPLIERS AND LICENSORS) MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE TO YOU ON A TIMELY, UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, COMPLETE, TRUTHFUL, RELIABLE, OR FREE FROM VIRUSES, WORMS, OR OTHER HARMFUL CODE.
  2. IN NO EVENT SHALL WE OR OUR AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES OF ANY KIND  ARISING OUT OF, OR IN ANY WAY RELATED TO, YOUR USE OF THE SERVICE, YOUR RELIANCE ON INFORMATION FOUND ON THE SERVICE, OR YOUR INTERACTION WITH ANY USER ON THE SERVICE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, FRAUD, STRICT LIABILITY OR OTHERWISE, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.  NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY TO YOU EXCEED FIVE HUNDRED U.S. DOLLARS ($500 USD).
  3. THE PARTIES AGREE TO WAIVE THEIR RIGHTS TO PARTICIPATE IN ANY CLASS ACTION OR GROUP ARBITRATION AS IT RELATES TO THE SERVICE OR THE TERMS.
  4. YOU MAY USE CERTAIN PERIPHERAL DEVICES IN CONJUNCTION WITH THE SERVICE. WE DO NOT ENDORSE OR WARRANT THE USE OF ANY OF THESE DEVICES. YOU USE THESE DEVICES AT YOUR OWN SOLE RISK.

8.      Terms Specific to Apple Devices
By accessing the Service on any Apple, Inc. (“Apple”) device, the following additional terms shall apply:
  1. This agreement is made solely between you and the us, and not with Apple. Apple is not responsible for the Service and that Apple has no responsibility to furnish maintenance or support for the Service;
  2. The Service is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Service for your private, personal, non-commercial use, subject to all the terms and conditions of the Terms as they are applicable to the Service;
  3. You will not use the Service on any Apple device that you do not own or control;
  4. In the event of any failure of the Service to conform to any applicable warranty, Apple’s sole warranty obligation to you will be to refund to you the purchase price (if any) of the Service;
  5. You acknowledge and agree that the we, and not Apple, are responsible for addressing any claims you or any third party may have in relation to the Service;
  6. You acknowledge and agree that, in the event of any third party claim that the Service or your possession and use of the Service infringes that third party’s intellectual property rights, we, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;
  7. You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;
  8. Both you and the we acknowledge and agree that, in your use of the Service, you will comply with any applicable third party terms of agreement which may affect or be affected by such use; and
  9. Both you and we acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third party beneficiary hereof.

9.      Additional Terms
  1. If any provision of the Terms is found to be unenforceable or invalid, that remainder of the Terms shall be enforced to the fullest extent possible.
  2. The Terms shall be interpreted and construed by the laws of California and the United States. Any dispute arising from or related to your use of the Service or these Terms shall be brought exclusively in the state or federal courts of California competent to hear such dispute. 
  3. You may not assign your license or the Terms. We may assign the Terms as a condition of any sale, merger, or reorganization.  
  4. ​The Terms represents the full, final and complete understanding of the parties as it relates to the subject matter hereof.

Privacy policy

Welcome to HR4Training, HR4Training Pro and HRV4Training Coach. We take your privacy and security seriously and provide this Privacy Policy (the "Privacy Policy") to describe the ways HRV4Training, HRV4Training Pro and HR4Training Coach, and our associated mobile applications for Apple or Android and Web applications or sites,(collectively, the "Service”)  collects and uses your personal information. But accessing the Service in any way, you agree to the terms of this Privacy Policy. We process personal data as Controller, as defined in the Directive and the GDPR. You can contact us anytime to request access to your information, correct any information we might have, delete the information that we have. If you have any additional questions please contact us at [email protected] 

We reserve the right to alter, modify, or replace the Privacy Policy at any time. Your continued use of the Service following notification of any changes to the Privacy Policy shall constitute acceptance of the revised Privacy Policy. The Privacy Policy was last updated March 14, 2018.

1.     How We Collect Personal Data
We may collect the following personal data from you at various points throughout the Service or through your communication with us:                                    
  1. Information automatically collected. This may include your heart rate and other vital exercise related markers collected via the Service or third party apps linked to the Service. This also includes information from your mobile device, including information about ways you use the Service.                       
  2. Information you submit to the Service. This includes your contact information. Your contact information is required to create an account, so that you may be able to share data with a coach or so that your data can be backed up safely and we can allow you to retrieve your data when migrating to a new phone or other device. If you do not provide an email address, we are unable to create a user account to log in to.
  3. Payment information. We may collect payment information from you, such as your credit card information, if necessary to process payments.                                    
  4. Information you email to us. If you communicate with us via email or through a contact form, we will collect any information you transmit.                                  
  5. Information from cookies and tracking software. We collect some information from cookies, which are small text files placed on your computer, or other log files and clear .gif files. These files allow us to analyze your usage of the Service so that we may optimize it. Many web browsers and mobile devices allow you limit or disable your use of cookies, but please be aware that disabling cookies may prevent you from enjoying some of the features of the Service.
Our legal basis for collecting these data is our legitimate interest, meaning providing you with features, functionalities and insights in the Service, improving the Service, generating new scientific discoveries, mailing and marketing actions, billing and to meet contractual obligations.        

2.     How We Use Personal Data
We may use your personal data for a variety of purposes aimed at providing and enhancing the Service.                                    
  1. We use your personal data to create and manage your account in use the Service. 
  2. We may share your personal data with coaches and other users that you have selected as authorized to receive your personal information. You may disable this function be removing access for these users.                                  
  3. We may use your personal data to analyze your fitness performance and to calculate metrics such as heart rate variability, training load, and other information, so that we can provide you with additional features and functionalities in the Service.   
  4. We may use your personal data to send you emails and notices about the Service. You may disable these messages by clicking the "unsubscribe" button in an email sent by us.                                                                
  5. We may use personal data collected for research purposes and scientific publications. Personal information used in this fashion will be anonymized. If you do not wish to share your data for research purposes and scientific publications, please contact us.
  6. We may share your personal data with law enforcement or governmental entities if we are required to do so by law.

By using the Service, you acknowledge and explicitly agree that, with your permission, we will share some personal data, such as your heart rate, with third party devices and services, such as Apple health and Google Fit. For example , if you connect your HRV4Training account to a third-party device or service, you may be asked to share your personal data with that application. We will not share your personal data without your permission.

You furthermore understand and agree that the technical processing and transmission of the Service, including your Personal Data, may involve (i) transmissions over various networks; and (ii) modifications to conform and adapt to technical requirements of connecting networks, or devices. 

3.     Your Payment Information
Our third party payment processors ("Payment Processors") may collect, store, and use your payment information, such as your credit card information, to process orders for the Service. This information is encrypted and transmitted to the Payment Processors in a secure fashion.

4.     Account Termination
  1. We may delete your personal information upon termination of your account. Please note that, due to our archival practices, we may not delete all of your information upon termination. Please contact us with specific questions regarding your personal information after termination. 

5.     Your Rights
  1. You may ask us to provide you with personal data we have about you. Note that you can access and edit your personal data within the Service, from Settings / EDIT personal data.
  2. You may ask us to delete your entire account and data.
  3. You may ask us not to process your personal information for marketing purposes.

6.     Your Security
  1. Your security is very important to us. We utilize a variety of physical, electronic, and managerial methods of protecting your personal information from loss or breach. Nevertheless, it is impossible for us to guarantee the safety and security of your personal information. You agree to hold us harmless for any damage, claim, or liability that may result from any loss or breach of personal information or other data.
  2. In case of detected security breach, you will be promptly informed. 
  3. Please use caution when visiting any third party link. We cannot control third party links and are not responsible for any damages you may encounter when visiting such third party links. You should review the privacy policy of each third party link.
  4. Your login credentials, including your password, should be kept confidential at all times. Do not share these with any other person.

7.     Third Party Websites or Applications
You acknowledge and agree that certain content or services provided by Third Parties may be made available to you through the Products. You agree that such linked content or services may have their own privacy policies for which we cannot be held responsible.
​

Contact

To exercise your above mentioned rights or any other questions concerning this Privacy Policy and Terms of Service, please contact us by email at hello [at]  HRV4Training [dot] com